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For others having this issue, it seems that video playback from the Enhanced Video module in Jive is not supported in Internet Explorer. We recently filed a case for this and were told that this is a known issue (https://jira.devfactory.com/browse/JVCLD-4441 , which we can't see publicly) and "there is no fix scheduled presently". Quite disappointing for a company that has paid for the Premier package to get the Enhanced Video module.
Thanks Derek! Maria, it may be worth filing a ticket just in case they do have a fix date scheduled, & so they know you are impacted.