3 Replies Latest reply on Aug 1, 2018 7:30 AM by john.scully

Issue with Forms App

wenlynall Apr 12, 2018 10:03 AM

I have submitted a support ticket, but wanted to see if there is a known issue related to the Forms App? All of a sudden new users do not have access to this app and are unable to use forms created by other users. We are on Cloud 2016.3.9.

Thanks

Re: Issue with Forms App

john.scully Jul 25, 2018 5:07 AM (in response to wenlynall)

Hi Wendy Freitag,

Did you happen to get any resolution with this Forms app issue? We're having a similar issue right now, and I'm hoping you might have some info.

Any feedback would be greatly appreciated.

- John Scully
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- Re: Issue with Forms App
  
  andre.mori Aug 1, 2018 5:08 AM (in response to john.scully)
  
  Hi John and Wendy,
  
  By any chance did you hear from Jive support? I'm having the same issue on my instance.
  
  Thank you.
  
  Best regards,
  Andre
  
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  - Re: Issue with Forms App
    
    john.scully Aug 1, 2018 7:30 AM (in response to andre.mori)
    
    André Mori,
    
    We don't have a resolution yet for this issue. I recommend submitting a case (it might help if several clients note that this is important functionality).
    
    - John Scully
    
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