18 Replies Latest reply on Apr 19, 2018 8:50 AM by tmaurer

    Is anyone else having trouble getting into their private support group?

    julsee

      I tried to go into my support group just now to open a case related to the search issues (Slowness in Response Time and Search) which we are now starting to see, and I kept getting an unexpected error. Then I was sort of able to get in, but this is what I see:

       

      But, hey, at least I can click on the link and open a Private Support case... Except, when I went in to open a support case, it is apparently taking me to UAT:

       

      So, now, I can't even open a case about an issue that I need fixed. Nor can i open a case about the fact that our private support  group is jacked.

       

      HELP!!!!

       

      Sarah O'Meara

      Robert Perry

      Arthur Michel

      Joey Levi

      Faiz Mohammed

      Isaac Vilchez