6 Replies Latest reply on May 25, 2018 12:07 AM by carol.nelson

    JIVE for Office tab not working in Excel 2016


      We have a staff member using Windows 10 Pro x64 running Office 2016. She was previously running Office 2013 but I hoped installing 2016 would correct the issue as I am running Windows 10 Pro x64 with Office 2016 and I do not have this problem. The JIVE tab in Word and Powerpoint is working as expected. However, it is missing in Excel and she has to manually add that tab through the options every time she opens Excel. When I log into her computer with my credentials, it works normally. No matter what we do under her profile, the JIVE tab will not stay. I have searched the forum and have found some discussion on this from 2013 but so far have not found the solution. Has anyone else seen this or may have some ideas on how we should correct this?