13 Replies Latest reply on Jun 4, 2018 5:36 PM by dpenatijmh

Registration

dpenatijmh May 25, 2018 12:19 PM

My colleagues and I have registered to the New Orleans conference, but none of us has received the confirmation email that was mentioned on the screen after submitting the form.

Is there anything we should do, to make sure we have access to the conference?

Thank you!

Daniela

Re: Registration

evanwolf May 25, 2018 12:26 PM (in response to dpenatijmh)

Hi Daniela,

Sorry for the confusion, thanks for letting us know. We'll be back in touch shortly after we troubleshoot the issue.

Best regards,
Evan
evan.wolf@aurea.com
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- Re: Registration
  
  max_allan Jun 4, 2018 9:05 AM (in response to evanwolf)
  
  Is there any way to understand why I was notified about this post. I'm not mentioned anywhere in it, moderating it or invited to it.... It has literally nothing to do with me.
  I probably should have reported it as another Jive bug when I got the message, but I was on holiday at the time.
  
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  - Re: Registration
    
    julsee Jun 4, 2018 9:23 AM (in response to max_allan)
    
    Max, based on looking at your settings above, my only guess is that you are following someone who responded to the thread in your inbox?
    
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  - Re: Registration
    
    Sarah O'Meara Jun 4, 2018 10:07 AM (in response to max_allan)
    
    Max Allan - I apologize for the email notification, that was our mistake. Immediately after the post we fixed the issue so you will not receive any further email notifications unless you are following the space and have email enabled in your preferences.
    1 person found this helpful
    
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Re: Registration

evanwolf May 25, 2018 12:28 PM (in response to dpenatijmh)

Hi Daniela,

Can you check your Spam/Junk folder. We're showing delivery of that email to you on 5/24. Your corporate mail server may be blocking us.
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- Re: Registration
  
  evanwolf May 25, 2018 12:46 PM (in response to evanwolf)
  
  We have your registration, along with one more for Damon Damele. Are there others?
  
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  - Re: Registration
    
    dpenatijmh Jun 4, 2018 5:36 PM (in response to evanwolf)
    
    Fantastic!
    Could you also check if you have Melinda Moran in the list?
    
    Thank you Evan,
    Daniela
    
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- Re: Registration
  
  razor7tech May 25, 2018 12:49 PM (in response to evanwolf)
  
  Hello--
  
  When I just registered for the Aurea Experience 18 in New Orleans, the pop-up window said that you for registering for Munich.
  
  I tried to register for New Orleans again, and the same message popped up (Munich - I wish!)
  
  Is there a way to confirm I'm registered for New Orleans?
  
  Thanks,
  
  Stephen Davis
  
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  - Re: Registration
    
    evanwolf May 25, 2018 1:38 PM (in response to razor7tech)
    
    Hi Stephen,
    
    Thanks for reaching out, and please accept my apologies for any confusion we have caused. I can confirm to you definitively that you are registered to attend in New Orleans. Please let me know if you have any other questions. Oh and by the way, happy to see you in Munich if you want to make a long trip of it!! LOL.
    
    Best regards,
    Evan
    
    Tin Trinh Alexander Kager Yu Wang
    
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Re: Registration

evanwolf May 25, 2018 1:57 PM (in response to dpenatijmh)

We have your registration, along with one more for Damon Damele. Are there others?
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- Re: Registration
  
  terrence.erb@citi.com May 29, 2018 3:55 AM (in response to evanwolf)
  
  Hi Evan,
  
  I never received confirmation as well. Please advise.
  
  Thanks,
  Terrece Erb
  terrence.erb@citi.com
  
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  - Re: Registration
    
    julsee May 29, 2018 7:13 AM (in response to terrence.erb@citi.com)
    
    Yay, Terry! I want to see you before December, though.
    
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  - Re: Registration
    
    evanwolf May 30, 2018 1:47 PM (in response to terrence.erb@citi.com)
    
    Hi Terrence,
    
    My apologies for any confusion. We definitely have your registration and we show the confirmation email being delivered to you on May 10, 2018 at 7:58 a.m. PDT. It may have gone into your Junk box? I'm going to have our subject line shortened to see if that helps with the Junk issue.
    
    Can you check with your colleagues who seemed to receive the confirmation email and clicked in it:
    Meghan Mehrens
    Saurav Majumdar
    
    In any case, not to worry, you are registered.
    
    Best,
    Evan
    
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