7 Replies Latest reply on Jul 27, 2018 11:42 AM by Helen Chen

    Org chart failure to track manager

    Helen Chen

      Is anyone else seeing problems with org chart functionality in 2016.3.4?  I have multiple issues where we cannot assign a manager to a user. We get a message that the user has already been assigned a user, or is pending assignment.   I am also seeing multiple issues where user appears in search as showing assignment to two different managers. 

      I did try doing a user index to see if that would help to reset pointers, but no joy.  

       

      I have logged support tickets, but thought I would  check to see if anyone else has seen this problem.   Thanks in advance for your help.

       

      Helen