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Re: RTE's Insert Link Browse History fails to show document tiles
Dori Gray Aug 31, 2018 4:01 PM (in response to Nik Edmiidz)I have that last screenshot problem in Aureaworks all the time
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Re: RTE's Insert Link Browse History fails to show document tiles
aureajessSep 5, 2018 7:58 AM (in response to Nik Edmiidz)
1 person found this helpfulThanks for catching this, Nik! Dani Villamor, can you help out with this?
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Re: RTE's Insert Link Browse History fails to show document tiles
daniela.villamor@aurea.comSep 13, 2018 8:59 AM (in response to Nik Edmiidz)
Hi Nik Edmiidz Dori Gray
If you are still experiencing this issue, please log in a case Aurea Portal so we can try to reproduce and provide available solution.-
Re: RTE's Insert Link Browse History fails to show document tiles
tmaurerSep 13, 2018 9:03 AM (in response to daniela.villamor@aurea.com)
3 people found this helpfulSarah had told us that the AureaWorks issue was known and being worked on. If it needs to be logged for support, perhaps it makes more sense for Jessica Maxson to log it?
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Re: RTE's Insert Link Browse History fails to show document tiles
daniela.villamor@aurea.comSep 13, 2018 9:23 AM (in response to tmaurer)
Thanks Tracy, as per the support team, this issue has not yet being detected in this specific screen, reason why we require to please log in a Support Case for our team to be able to reproduce and provide a solution.
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Re: RTE's Insert Link Browse History fails to show document tiles
Helen Chen Sep 13, 2018 9:46 AM (in response to daniela.villamor@aurea.com)3 people found this helpfulThere may have been a change that I missed, but the AW support process was to log the issue to the AureaWorks Community Help space for the community managers to address. Our support portals are used to report problems for communities that we pay for. Adding questions for this community will confuse activity on our own bugs. It is also going to mess with your internal statistics on tracking issues per site. I really think this should be logged separately by the Aurea team.
It is not hard at all to reproduce this bug.
- Add an image
- Select the image and use the hyperlink tool to create a link on the image.
Tagging Kosheno Moore and Jessica Maxson
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Re: RTE's Insert Link Browse History fails to show document tiles
aureajessSep 13, 2018 9:55 AM (in response to Helen Chen)
1 person found this helpfulThanks all!
I will reproduce the issue with screenshots and work with Dani Villamor to get the support case logged. Stay tuned!
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Re: RTE's Insert Link Browse History fails to show document tiles
tmaurerSep 13, 2018 11:20 AM (in response to Helen Chen)
PS - it isn't only with images. I can't do an inline text link in AureaWorks, either, without going into the HTML and editing directly. Drives me a bit nuts.
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Re: RTE's Insert Link Browse History fails to show document tiles
aureajessSep 13, 2018 11:34 AM (in response to tmaurer)
1 person found this helpfulYes, thanks Tracy! We indicated to support that it's a functionality issue with the hyperlinking of an image and/or text.
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Re: RTE's Insert Link Browse History fails to show document tiles
Helen Chen Sep 13, 2018 9:14 AM (in response to daniela.villamor@aurea.com)1 person found this helpfulI saw the same issue today trying to update the Boston User Group invite. I had to use html to add a registration button link.
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