13 Replies Latest reply on Nov 1, 2018 6:10 AM by aureajess

    Images Not Rendering in Discussions

    lauren.hogue

      I'm trying to troubleshoot an issue we're having in 9.0.5 hosted, and I'm wondering if it sounds familiar to any other CMs.

       

      An employee posts a discussion and includes images (either drag/drop or using the insert icon). When I or the author go to the direct link to the discussion, we can see the images in the discussion they posted just fine. However, everyone else is seeing a black X where the image should be. This is occurring in IE and Chrome.

       

      I can't seem to recreate the issue myself, but enough people have reported it to be an issue I'd like to solve. I thought it might be due to file names (as they images include a - or (), but that doesn't seem to be the case every time.

       

      I found the following discussions but it appears the issues were from prior versions.

      Images disappearing on publish

      JIVE-755 - Possible for images to not be properly associated with the content into which they are embedded

       

      Has anyone else experienced this?

      Thanks!