We link to many documents (PDF, Word and Excel) in our day-to-day. We are recent converts to Jive and have noticed quite a bit of frustration with the document preview function, as our employees are used to clicking a link and the document opening. An example would be an Excel document we are asking them to perform a function within - they click the link, which opens the 'document preview' (somewhat slowly), with the actual document attached at the bottom. They then have to click the attachment to open the actual doc to utilize it.
Looking to remove the preview function, either in all cases across the community or in one-off situations.
Document preview is a standard feature. I would be surprised if there is a way to turn it off. It really should display content, though. I see some delay with large complicated ppt decks, and the first time the document loads, but usually it just shows up. Example: https://community.jivesoftware.com/docs/DOC-195486