1 Reply Latest reply on Aug 14, 2019 10:29 AM by chris.benkert

    password reset link throws a 404 error page

    gbekele
    gbekele Jul 22, 2019 11:25 AM

      Hi there,

       

      I’m new for Lyris and have an issue with the password reset link which is sent by Lyris and throws a 404 error page.

       

      Please help.

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        • Re: password reset link throws a 404 error page
          chris.benkert
          chris.benkert Employee Aug 14, 2019 10:29 AM (in response to gbekele)

          Hi Gez,

           

          I have just tried the link and it loads fine for me.  I just tried to locate a user account of Aurea Campaign Manager (Lyris HQ) under your name however I cannot locate one so please open a Support Case via our Support Portal (support.aurea.com) so that my team may assist you.

           

          Thanks!

          Chris

           

           

          Chris Benkert

          TEAM LEADER CUSTOMER EXPERIENCE

          AUREA EMAIL MARKETING & MESSAGING SOLUTIONS CUSTOMER SUPPORT