This content has been marked as final. Show 1 reply
1 person found this helpful
Hi Priyanka, matching data between systems is very dependent on the integrity of the data between two systems. There is no single answer, but here is some basic guidance
- Jive ID - most likely, this is not a good ID since it has meaning in Jive and would only exist in Salesforce if it was synchronized there previously
- Username - this is unique in Jive, and would be a good identifier if the same data is in Salesforce
- Email - this is unique in Jive, and would be a good identifier if the same data is in Salesforce
- User -> SAML External Identifier - IF your current system uses SAML Single Sign-On, the SAML External Identifier is often a business-specific attribute like Employee Number or Customer Number. If it exists, it may be helpful.