My company is looking to take a manual, paper based case management and approval business process and converting it to a paperless process with online workflow. The case lifecycle requires a coordination between customers, employees, and external contractors, so it's a collaborative process. I was wondering if anyone has implemented any similar solutions with Clearspace(X) integration. If so, what sort of architecture was used and was it effective?
Appian supports workflow on a J2EE platform and already supports SharePoint integration. Mayhap, there's an opportunity waiting to be exploited.