I am looking for a whitepaper, article or other research that supports having a "water cooler" type space for more personal interest topics and discussions. I know the anecdotal reasons for doing this, but am looking for something more concrete. Is it out there?
FWIW, we chose not to implement this concept in favor of targeted communities based on specific topics or areas of professional/personal interest. Our Emp Comm group has a general discussion area, but the threads are specific to company announcements or initiatives (not completely freeform as in the watercooler concept).