Thanks for initiating this! We had spoken with Susan Shapiro in your Corporate Marketing area for some "best practices" sharing about a year back - glad to continue and expand the dialogue with a local user group.
I manage the Technology Consumer Forum, an externally-facing consumer research focused community.
Here's the info you requested:
Name: Melinda Kuleszka, Fidelity Investments
Location: 245 Summer Street, Boston, MA
Topics: (in addition to seconding the ones you have):
Digital ethnographies / video diaries
Content (discussion posts, etc) capture for analytics and database storage/retrieval
Mobile connectivity / usage
Can you pass this link onto any of your colleagues that might be interested? I'll forward this to Steve Klein at Jive to discuss next steps. Thanks!
Dod the Boston-Metro User Group ever launch? Harvard Pilgrim would be interested in participating...