0 Replies Latest reply on Mar 23, 2010 8:11 AM by skaushik

    Automatic display of exisiting matching content based on title keywords

      When creating a new case, I really like the way the system does an automatic search and displays matching documents and cases based on key words entered in the title field. Is this feature planned to be expanded to discussions in the future? I can see this greatly helping in reducing multiple conversations going on about the same topic.