12 Replies Latest reply on Nov 21, 2013 11:40 AM by susanprice

    How do we manage content in a growing internal community?

      We are 3 months into the deployment of an internal community for our global sales force.  It has taken off like wild fire!  The challenge we have now is managing the vast amount of content streaming in.  Our users have not been great about tagging or categorizing their content as a result we are receiving feedback from users that it is getting increasingly difficult to search for specific information.

       

      Educating users on the correct way to post is ongoing but not happening quickly enough.  We have not had a 'community moderator' as yet but I am wondering if that is required.  Has anyone else ran into this issue early on in a community deployment?  If so any strategies you can share?