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Knowledge Base Innovation and Integration: The Success of the athenahealth Resource Hub


Athenahealth will recognize tremendous savings this year by delivering curated content when and where their clients need it. Louisa Carl, Emily DiPietro and Brandie Rhoda will walk you through the integrations and workflows they have implemented to deploy and manage a knowledge base right in their Jive-x community. Through advanced processes, product and editorial expertise, and client empathy, their team has been able to create a support community that continues to grow and thrive.