Every organization strives to build rich online communities for its users in hopes of adding business value, deepening relationships and gathering insight and knowledge. Planning and strategy are essential but having the right tools to bring your strategy to life is where the rubber meets the road. In this webinar, Social Edge Consulting and TemboSocial outline tangible examples of how you can increase community participation, drive deeper engagement and collect user feedback.
Key topics include:
- Converting registered users into active users, and active users into contributing users
- Leveraging add-on solutions to fill feature gaps related to Surveys, Forms, Polls, and Quizzes
- Case examples from companies like Macy’s, Cleveland Clinic, and Royal Bank of Canada
As a social business strategist for Social Edge Consulting, Megan is responsible for building stakeholder engagement with multiple clients. Her previous experiences include her role as director of collaboration strategy at Moxie Software, and a decade with Booz Allen Hamilton, delivering emerging technology, collaboration and social tools within the enterprise. She brings a deep functional perspective to collaboration, engagement and organizational strategies, and has more than 15 years experience in the IT space.
Steven Green is the founder of TemboSocial, a leading provider of interactive engagement and community building solutions. Steven built TemboSocial with the intention of helping global companies engage their customers and employees in measurable and meaningful two-way dialogue. Steven has become a valuable resource to key decision makers as they explore the growing field of online dialogue, recognition and social media. With an impressive roster of clients, such as TD Bank, BMW, and Kodak, Steven continues to grow TemboSocial’s reputation as an innovator of online solutions designed to segment, engage and inform. Steven has a BA from McGill University in Montreal and a Social Work degree from York University in Toronto.