Making sure a customer gets a consistent, high-quality experience is no easy task, with today's global teams, multiple client divisions and an endless stream of new products, services and solutions. Join Hitachi Data Systems to learn how they transformed their customer experience with their HDS Community, powered by Jive's platform. Hitachi and Jive will discuss how the HDS Community has become the glue to communicate, collaborate and access content, which ensures the organization is fully aligned with customer needs. They will also review HDS's organizational change management framework for the community and share the company's recipe for success.
For the presentation materials, see Transform Your Customer Experience and Global Account Management