AE18 Munich Boot Camp Session 3: How to Measure Effective Outcomes for your Business and Tell Your Community Story
Enterprise Community Manager, Lloyds Banking Group
Enterprise communities are goldmine of interesting data. Preparing a monthly report with all the insights can potentially be a daunting task for any community management team. Finding the right story to tell with your data all starts with understanding the business outcome for your community. In this session, you can take a deep dive into how you can leverage your community to achieve your business outcomes, understand your culture and drive successful collaboration through effective analytics strategy.
- How to identify business outcomes
- Making the User Adoption Reports work for you
- Become a trend analysis master