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Lessons Learned Along the Path to Success


Sometimes things don't turn out the way you might expect them to. I'll share some ideas and assumptions that we had going into our community process, how those situations turned out, and some guidelines you can use to avoid pitfalls such as:


  • Built it and no one came
  • Am I in the right place?
  • I don't know where I'm supposed to post


Interactive session: I will spend half the time on Q&A, so be sure to bring your questions!


Trisha Liu

Enterprise Community Manager

ArcSight, an HP company


Introducing Tracks on the Jive Community
Configure your Jive Community experience by selecting a track. We'll use this track on the homepage to show you relevant content and help you find resources quickly. You can change your track easily from the homepage or your profile.
As a community manager, you're an ambassador for your Jive community as you build places, curate content and engage with fellow community members. To help you go further with your site, we'll share success stories and other resources.
Whether considering a new purchase or working on an upgrade, technology managers need insight on the best ways to implement a community and learn more about the various upgrades in software releases.
An effective community starts with sound business strategy. As your community matures, you'll want to learn and share best practices for implementation and continued success.
Whether you're a developer, system administrator or a designer, you need insight on building a great user experience for your Jive community. Get the scoop on theming, API's, upgrades and more.
We've got a special area for partners to get essential information and best practices they need for describing and selling Jive to potential customers.
Whether or not you have a specific role in your Jive community, this track highlights areas of interest to Jive users such as training materials, community best practices and an opportunity to network with other customers.
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