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Driving customer and partner digital transformation - WEDNESDAY, OCT 22ND 10:30 AM – 11:30 AM

Description:

Session Description:

In this session you’ll learn how ADP went from an initial customer support community focused on a specific subset of its customers to an all-encompassing digital transformation strategy. In 2014 ADP not only expanded their community, the Bridge, to be available to all 620,000 of its customers and partners but also moved it to the cloud. Join the conversation with Joe to learn more about ADP’s goals, results to date and key elements helping drive those results. In addition, Joe will share his experience in how to successfully get the rest of the business over some of natural fears associated with digital transformation.

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