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Latest Release Preview!  Jive-x Salesforce Connector 2.5

Description:

Quick walkthrough of the next release of the Jive-x salesforce integration for support teams.

 

Key areas of focus:

  • Better Case Creation fields
  • Rich Text Support
  • Attachment support
  • Answer a question can mark a case closed in Salesforce
  • Knowledge base article auto sync
  • Knowledge base article rich text and attachment sync
  • Salesforce view for the threaded Jive-x discussion, rich text and attachments.

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